CUSTOMER CARE
Welcome to Fragrance Architect. We want every customer to feel confident shopping with us. Please read through our Store Policy to understand how we operate and how we can give you the best service whilst your shopping through our website. Here at Fragrance Architect, we do make sure that before any order is sent out, it is packed with pride and that it matches your needs. If this is your first time shopping with us or your just having a look through our website, please don't be afraid to contact us through the contact page if you have any questions or query's for us regarding a product, orders anything. Just fill out the form and we will come back to you as soon as possible.
Privacy policy
At Fragrance Architect, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains whys we take your private information when you visit our website. We take your personal details like your name, email, password etc so that when you enter the website, you can create an account so it allows you to keep track of the products you have purchased but it will then always automatically save your information if you come back for the 2nd time and order again, to save you entering your information over and over again. We can assure you that when you enter your private information, we do not sell or rent that information to other people, we only keep your information within the company. We use your information to send marketing emails to the correct people and ship orders to the right destination.